Customer Service

The Challenge Healthcare providers face a constant barrage of appointment requests through email, each requiring manual review, calendar checking, and multiple back-and-forth communications. This traditional process is time-consuming, prone to double-bookings, and creates unnecessary delays for patients seeking care. I designed and implemented an intelligent automation workflow that transforms email appointment requests into confirmed calendar…

Project Overview A sophisticated conversational AI system designed for real estate agencies that intelligently classifies customer inquiries, manages appointment scheduling, and provides contextual responses—all through natural language interactions. Built on n8n’s workflow automation platform, this solution demonstrates the practical application of AI agents in streamlining customer service operations. Get the JSON file now! =====> The…

The Challenge Real estate agencies face a constant flow of incoming calls from potential clients—ranging from appointment requests and property inquiries to spam and irrelevant calls. Managing this influx manually is time-consuming and prone to errors, with missed appointments costing agencies valuable opportunities. The challenge was to create an intelligent system that could automatically categorize…